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Improved summary
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This commit is contained in:
Peter Morton 2022-10-18 19:32:53 -05:00
parent d7cebcb7f5
commit 4b2be3144b
1 changed files with 48 additions and 32 deletions
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72
routes/threadTracker.js
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@ -139,52 +139,68 @@ router.get("/", (req, res) => {
.then((result) => {
var contacts = result.data.data.findContactsCompletedBetween.edges;
var filteredContacts = [];
for (const contact of contacts) {
contacts.forEach(function (contact, i) {
if (contact.node.interaction.__typename === "Email") {
// threadId if Reference in Subject line will do
if (
contact.node.interaction.__typename === "Email" &&
contact.node.interaction.threadId === threadId
(contact.node.interaction.threadId === threadId) |
contact.node.interaction.subject.includes(`<< Ref:${threadId} >>`)
) {
filteredContacts.push(contact);
}
}
});
result.data.data.findContactsCompletedBetween.edges = filteredContacts;
result.data.data.findContactsCompletedBetween.totalCount =
filteredContacts.length;
// calculate elapsed
var contactReceived = new Date(
// Summary Values
var summary = {};
summary.totalCount = filteredContacts.length;
summary.totalInboundCount = 0;
summary.totalInboundActiveSeconds = 0;
summary.firstContactReceivedDate = new Date(
filteredContacts[0].node.interaction.receivedDate
);
var lastContactEndTime = new Date(
filteredContacts.forEach(function (contact, i) {
if (contact.node.direction === "INBOUND") {
summary.totalInboundCount++;
if (!summary.firstInboundContactStartDate) {
summary.firstInboundContactStartDate = new Date(
contact.node.startTime
);
summary.firstContactReceivedDate = new Date(
contact.node.interaction.receivedDate
);
}
summary.totalInboundActiveSeconds += contact.node.activeDuration;
}
});
// TODO: Because of overlapping contacts, we may need to calculate max instead of last.
summary.lastContactEndTime = new Date(
filteredContacts[filteredContacts.length - 1].node.endTime
);
var firstContactStartTime = new Date(
filteredContacts[0].node.startTime
);
var totalHTDays =
(lastContactEndTime.getTime() - contactReceived.getTime()) /
(1000 * 3600 * 24);
var activeHTDays =
(lastContactEndTime.getTime() - firstContactStartTime.getTime()) /
(1000 * 3600 * 24);
// var totalATHours = (lastContactEndTime.getTime() - firstContactStartTime.getTime()) / (1000 * 3600);
var totalATSeconds = 0;
for (const contact of filteredContacts) {
totalATSeconds += contact.node.activeDuration;
}
var totalATHours = totalATSeconds / (60 * 60);
summary.totalHTDays =
(summary.lastContactEndTime.getTime() -
summary.firstContactReceivedDate.getTime()) /
(1000 * 3600);
summary.activeHTMinutes =
(summary.lastContactEndTime.getTime() -
summary.firstInboundContactStartDate.getTime()) /
(1000 * 60);
result.data.data.findContactsCompletedBetween.totalHTDays =
totalHTDays.toPrecision(5);
result.data.data.findContactsCompletedBetween.activeHTDays =
activeHTDays.toPrecision(5);
result.data.data.findContactsCompletedBetween.totalATHours =
totalATHours.toPrecision(5);
result.data.data.summary = summary;
if (result.data) {
console.log(
util.inspect(result.data, {
util.inspect(summary, {
showHidden: false,
depth: null,
colors: true,