427 lines
16 KiB
HTML
427 lines
16 KiB
HTML
<!DOCTYPE html>
|
|
<html>
|
|
<head lang="en">
|
|
<meta charset="UTF-8">
|
|
<title>IFrame API</title>
|
|
<script type="text/javascript" src="https://app.five9.com/dev/sdk/crm/latest/five9.crm.sdk.js"></script>
|
|
</head>
|
|
<body>
|
|
<script>
|
|
document.addEventListener("DOMContentLoaded", function() {
|
|
var interactionApi = window.Five9.CrmSdk.interactionApi();
|
|
var customComponentsApi = window.Five9.CrmSdk.customComponentsApi();
|
|
var crmApi = window.Five9.CrmSdk.crmApi();
|
|
|
|
// // =======CRM API=======
|
|
// crmApi.registerApi({
|
|
// getAdtConfig: function (params) {
|
|
// var config = {
|
|
// providerName: 'Verint Channel Automation adapter',
|
|
// myCallsTodayEnabled: true,
|
|
// myChatsTodayEnabled: true,
|
|
// myEmailsTodayEnabled: true,
|
|
// showContactInfo: false
|
|
// };
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// return Promise.resolve(config);
|
|
// },
|
|
// search: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// var crmObjects = [{id: "123", label: "Contact", name: "Joe", isWho: true, isWhat: false, fields:[{displayName: "Company", value: "ABC"}]}];
|
|
// return Promise.resolve({crmObjects: crmObjects, screenPopObject: crmObjects[0]});
|
|
|
|
// },
|
|
// saveLog: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
// screenPop: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
// getTodayCallsCount: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// return Promise.resolve(77);
|
|
// },
|
|
// getTodayChatsCount: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// return Promise.resolve(77);;
|
|
// },
|
|
// getTodayEmailsCount: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// return Promise.resolve(11);;
|
|
// },
|
|
// openMyCallsToday: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
// openMyChatsToday: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
// contactSelected: function (contactModel) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
// enableClickToDial: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
// disableClickToDial: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// }
|
|
// });
|
|
|
|
|
|
// // ======Interaction API EVENTS========
|
|
// interactionApi.subscribe({
|
|
// callStarted: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// setCallId(params.callData.interactionId);
|
|
// },
|
|
|
|
// callFinished: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// setCallId('');
|
|
// },
|
|
|
|
// callAccepted: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// callRejected: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// callEnded: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// emailOffered: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// emailAccepted: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// emailRejected: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// emailFinished: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// chatOffered: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
// chatAccepted: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// chatRejected: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// chatEnded: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// },
|
|
|
|
// chatFinished: function (params) {
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
// }
|
|
});
|
|
|
|
// //======== F9 API REGISTRATION======
|
|
// window.Five9.CrmSdk.customComponentsApi().registerCustomComponents({template: `<adt-components>
|
|
// <adt-component location="3rdPartyComp-li-call-tab" label="3rdPartyComp-li-call-tab" style="flex-direction: column">
|
|
// <adt-input value="Initial value" id="aaa1" name="input1" label="Credit card1" placeholder="this is placeholder1"
|
|
// onchange="callTabInputCallback"></adt-input>
|
|
// <adt-btn-group label="Group of buttons">
|
|
// <!-- comments are ignored and styles are filtered by whitelisting -->
|
|
// <adt-button name="button1" label="Yes" class="btnPrimary" style="flex-grow: 1; justify-content: center;"
|
|
// onclick="callTabYesCallback">Yes</adt-button>
|
|
// <adt-button name="button2" label="No" class="btnSecondary" style="flex-grow: 1"
|
|
// onclick="callTabNoCallback"></adt-button>
|
|
// </adt-btn-group>
|
|
// </adt-component>
|
|
// <adt-component location="3rdPartyComp-li-call-details-bottom" label="3rdPartyComp-li-call-details-bottom" style="flex-direction: row; justify-content: space-between; align-items: flex-end;">
|
|
// <adt-input value="Initial value" name="input2" label="Credit card2" placeholder="this is placeholder1"
|
|
// onchange="callDetailsInputCallback"></adt-input>
|
|
// <adt-button name="button3" label="Verify" class="btnPrimary" style="justify-content: center;"
|
|
// onclick="callDetailsButtonCallback"></adt-button>
|
|
// </adt-component>
|
|
// </adt-components>
|
|
// `,
|
|
// callbacks: {
|
|
// callTabInputCallback: function(params){
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
|
|
// },
|
|
|
|
// callTabYesCallback: function(params){
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
|
|
// },
|
|
// callTabNoCallback: function(params){
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
|
|
// },
|
|
// callDetailsInputCallback: function(params){
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
|
|
// },
|
|
// callDetailsButtonCallback: function(params){
|
|
// debugStream.debug({
|
|
// callee: arguments.callee.name,
|
|
// data: params
|
|
// });
|
|
|
|
// }
|
|
// }});
|
|
|
|
|
|
// function clearList(list) {
|
|
// var listNode = document.getElementById(list);
|
|
// while (listNode.lastChild) {
|
|
// listNode.removeChild(listNode.lastChild);
|
|
// }
|
|
// }
|
|
|
|
// function setCallId(callId) {
|
|
// document.getElementById('callId').innerHTML = callId;
|
|
// }
|
|
|
|
// function getCallId() {
|
|
// return document.getElementById('callId').innerHTML;
|
|
// }
|
|
|
|
// var debugStream = {
|
|
// debug: function (arg) {
|
|
// console.debug("IframeV2: " + JSON.stringify(arg));
|
|
// updateListComponent('events_list', [arg]);
|
|
// }
|
|
// };
|
|
|
|
// var updateListComponent = function (name, params) {
|
|
// if (params && params.length > 0) {
|
|
// var list = document.getElementById(name);
|
|
// for (var i = 0; i < params.length; i++) {
|
|
// list.insertAdjacentHTML('beforeend', '<li>' + JSON.stringify(params[i]) + '</li>');
|
|
// }
|
|
// }
|
|
// };
|
|
|
|
// var reset_btn = document.getElementById('reset_btn');
|
|
// reset_btn.addEventListener('click', function () {
|
|
// clearList('cav_list');
|
|
// clearList('disp_list');
|
|
// clearList('events_list');
|
|
// });
|
|
|
|
// var get_btn = document.getElementById('get_btn');
|
|
// get_btn.addEventListener('click', function () {
|
|
// clearList('cav_list');
|
|
|
|
// interactionApi.getCav({interactionId: getCallId()}).then(function (cavList) {
|
|
// console.debug('IframeV2 got cavList: ' + JSON.stringify(cavList));
|
|
// updateListComponent('cav_list', cavList);
|
|
// });
|
|
// });
|
|
|
|
// var set_cav_btn = document.getElementById('set_cav_btn');
|
|
// set_cav_btn.addEventListener('click', function () {
|
|
// var cavId = document.getElementById('cavId').value;
|
|
// var cavValue = document.getElementById('cavValue').value;
|
|
|
|
// interactionApi.getCav({interactionId: getCallId()}).then(function (cavList) {
|
|
// console.debug('IframeV2 got cavList: ' + JSON.stringify(cavList));
|
|
// updateListComponent('cav_list', cavList);
|
|
|
|
|
|
// console.debug('IframeV2 set cavList: ' + JSON.stringify(cavList));
|
|
// interactionApi.setCav({interactionId: getCallId(), cavList: [{id: cavId, value: cavValue}]});
|
|
// });
|
|
// });
|
|
|
|
// var get_disp_btn = document.getElementById('get_disp_btn');
|
|
// get_disp_btn.addEventListener('click', function () {
|
|
// clearList('disp_list');
|
|
|
|
// interactionApi.getDispositions({interactionType: 'Call', interactionId: getCallId()}).then(function (dispList) {
|
|
// console.debug('IframeV2 got dispList: ' + JSON.stringify(dispList));
|
|
// updateListComponent('disp_list', dispList);
|
|
// });
|
|
// });
|
|
|
|
// var set_disp_btn = document.getElementById('set_disp_btn');
|
|
// set_disp_btn.addEventListener('click', function () {
|
|
// var dispId = document.getElementById('dispId').value;
|
|
// interactionApi.setDisposition({interactionType: 'Call', interactionId: getCallId(), dispositionId: dispId});
|
|
// });
|
|
|
|
// var c2d_btn = document.getElementById('c2d_btn');
|
|
// c2d_btn.addEventListener('click', function () {
|
|
// var num = document.getElementById('c2dNum').value;
|
|
// crmApi.click2dial({click2DialData: {clickToDialNumber: num}});
|
|
// //crmApi.click2dial({click2DialData: {clickToDialNumber: num, crmObject: {id: "789", label: "Account", name: "XYZ", isWho: false, isWhat: true}}});
|
|
|
|
// });
|
|
|
|
// var objectVisited_btn = document.getElementById('objectVisited_btn');
|
|
// objectVisited_btn.addEventListener('click', function () {
|
|
// crmApi.objectVisited({crmObject: {id: "456", label: "Case", name: "Broken microwave", isWho: false, isWhat: true}});
|
|
// });
|
|
|
|
// var suggestedNumbers_btn = document.getElementById('suggestedNumbers_btn');
|
|
|
|
// suggestedNumbers_btn.addEventListener('click', function () {
|
|
// crmApi.suggestedNumbers(
|
|
// {suggestedNumbers: [
|
|
// {clickToDialNumber:"9250000111", crmObject: {id: "441", label: "Case", name: "Engine broken", isWho: false, isWhat: true}},
|
|
// {clickToDialNumber:"9250000112", crmObject: {id: "789", label: "Account", name: "XYZ", isWho: false, isWhat: true}},
|
|
// {clickToDialNumber:"9250000113", crmObject: {id: "731", label: "Contact", name: "Tim", isWho: true, isWhat: false}}]});
|
|
// });
|
|
// });
|
|
</script>
|
|
<div class="panel-body">
|
|
<iframe id="iframe-api-v2-panel" src="https://app.five9.com/clients/integrations/adt.main.html?f9crmapi=true&f9verticalthreshold=300px" style="position: relative; float: right; height: 600px; width: 299p; border: 0;""></iframe>
|
|
</div>
|
|
<!-- <div class="panel-body">
|
|
<iframe id="iframe-api-v2-panel" src="https://app.five9.com/clients/integrations/adt.li.main.html?f9crmapi=true&f9verticalthreshold=300px" style="position: relative; float: right; height: 600px; width: 299px"></iframe>
|
|
</div> -->
|
|
<!--
|
|
<p>Call Variables for callId: </p> <p id='callId'></p>
|
|
<button id="get_btn">Get Cav</button>
|
|
</br>
|
|
<div class="setCav">
|
|
<button id="set_cav_btn">Set Call Variable</button>
|
|
<input type="text" id="cavId" name="cavId" placeholder="enter Cav Id" />
|
|
<input type="text" id="cavValue" name="cavValue" placeholder="enter Cav Value" />
|
|
</div>
|
|
</br>
|
|
<div class="getDispositions">
|
|
<button id="get_disp_btn">Get Dispositions</button>
|
|
</div>
|
|
<div class="setDisposition">
|
|
<button id="set_disp_btn">Set Disposition</button>
|
|
<input type="text" id="dispId" name="dispId" placeholder="enter Disposition Id" />
|
|
</div>
|
|
</br>
|
|
<div class="c2d">
|
|
<button id="c2d_btn">Click to Dial</button>
|
|
<input type="text" id="c2dNum" name="c2dNum" placeholder="enter number" />
|
|
</div>
|
|
</br>
|
|
<div class="objectVisited">
|
|
<button id="objectVisited_btn">objectVisited</button>
|
|
</div>
|
|
</br>
|
|
<div class="suggestedNumbers">
|
|
<button id="suggestedNumbers_btn">suggestedNumbers</button>
|
|
</div>
|
|
|
|
</br>
|
|
|
|
<button id="reset_btn">Reset</button>
|
|
|
|
|
|
<p>Dispositions:</p>
|
|
<ul id="disp_list"></ul>
|
|
|
|
<p>Call Variables:</p>
|
|
<ul id="cav_list"></ul>
|
|
|
|
<p>Events:</p>
|
|
<ul id="events_list"></ul> -->
|
|
|
|
</body>
|
|
</html>
|
|
|
|
|