From 0b1086232047cae9feadb321fe9a1824339ed702 Mon Sep 17 00:00:00 2001
From: "Peter.Morton" <peter.morton@verint.com>
Date: Fri, 6 Jun 2025 14:03:46 -0500
Subject: [PATCH] Added sorting of messages

---
 CA_ContextService/snippets/postContactHistory.js | 11 ++++++++++-
 1 file changed, 10 insertions(+), 1 deletion(-)

diff --git a/CA_ContextService/snippets/postContactHistory.js b/CA_ContextService/snippets/postContactHistory.js
index 955414f..92e7a06 100644
--- a/CA_ContextService/snippets/postContactHistory.js
+++ b/CA_ContextService/snippets/postContactHistory.js
@@ -8,9 +8,18 @@
   let startTime = new Date();
   if (history.messages.length > 0) {
     notes = history.messages
-      .map((message) => `[${message.dateSent}] ${message.direction} : ${message.text}`)
+      .map(
+        (message) =>
+          `[${message.dateSent}] ${message.direction} : ${message.text}`
+      )
       .filter((text) => text.trim() !== "");
     startTime = new Date(history.messages[0]?.dateSent || startTime);
+
+    // reverse notes so that older messages are at the top
+    notes.reverse();
+    notes.forEach((note, index) => {
+      console.log(`Note ${index + 1}: ${note}`);
+    });
   }
   const endTime = new Date();
   const url = `https://ivastudio.verint.live/organizations/${recognizedObject.classificationResults.organizationId}/workspaces/${conversationData.workspaceId}/conversation/${conversationData.id}`;