Adding 'IVA Wakeup' script used for Bot Tango example

IVA-Wakeup/global/gvf_ConversationHistory.js

@@ -0,0 +1,68 @@
+return {
+    async fetchConversationHistory(conversationId, limit) {
+
+        let datahistory = await db.collection("analytics_transactions").aggregate([
+            {
+                $match: {
+                    $and: [
+                        { "conversationId": conversationId },
+                        { "outputs.datacollect": true }
+                    ]
+                }
+            }
+        ]).toArray();
+
+        console.log('10 line');
+        let lastElement  = datahistory[datahistory.length - 1];
+        console.log(lastElement?.metadata?.actionType);
+        let messages = [];
+        const tx_msg = (direction, text, sentTime) => {
+            return {
+                conversationId: conversationId,
+                direction,
+                text,
+                dateSent: new Date(sentTime).toISOString(),
+            };
+        };
+        let counts = { agent: 0, ivas: 0 };
+        let agentName;
+        let is_async = null;
+        for (let msg of datahistory) {
+            if (msg?.answers.length) {
+                if (msg?.input !== "") {
+                    messages.push(tx_msg("ToAgent", msg?.input, (msg?.metadata?.createdAt ?? Date.now())));
+                }
+                counts.ivas++;
+                for (let i = 0; i < msg?.answers.length; i++) {
+                    let answer = msg.answers[i];
+                    if (typeof answer !== "string") {
+                        answer = JSON.stringify(answer ?? null);
+                    }
+                    messages.push(tx_msg("ToCustomer", answer, (msg?.metadata?.createdAt ?? Date.now()) + 50 + i));
+                    counts.ivas++;
+                }
+            }
+            if (limit > 0 && messages.length >= limit) break;
+        }
+
+        const summary = {
+            conversationId: conversationId,
+            steps: []
+        };
+
+       
+        messages.forEach(msg => {
+            summary.steps.push({
+                who: msg.direction === "ToAgent" ? "Customer" : "System",
+                text: msg.text,
+                time: new Date(msg.dateSent).toLocaleString()
+            });
+        });
+        let history = ``;
+        summary.steps.forEach((step, index) => {
+            history += `<strong>${step.who}:</strong> ${step.text}<br/>`;
+        });
+        history+= `<strong>ActionType:</strong> ${lastElement?.metadata?.actionType}`
+        return history;
+    }
+};

IVA-Wakeup/global/gvf_handleIVAWakeupEvent.js

@@ -0,0 +1,39 @@
+return {
+    async handleIVAWakeupEvent(event, req, session, settings, redis, smStr, channel, eventPayload) {
+        try {
+            const ivaWakeupText = `<p><br data-mce-bogus="1"></p><p><br data-mce-bogus="1"></p><p>IVA-Wakeup</p>`;
+
+            if (event.text === ivaWakeupText) {
+                const nluSettings = settings.nlu;
+
+                const result = await axios.post(
+                    `${nluSettings.apiBaseURL}Model/run/${req.params.workspaceId}/${req.params.branch}/${nluSettings.modelName}`,
+                    {
+                        input: "CaseSetup",
+                        conversationId: session.conversationId,
+                        settings: nluSettings.settings,
+                        sessionId: event.sessionId
+                    }
+                );
+
+                eventPayload.options = result?.data?.options;
+                eventPayload.metadata = {
+                    outputs: result.data?.outputs,
+                    channel: channel
+                };
+                eventPayload.input = result.data.answers[0];
+                eventPayload.metadata.outputs.disableMessengerInput = true;
+                eventPayload.metadata.outputs.datacollect = true;
+
+                await redis.hSet(smStr, {
+                    formFlow: "true",
+                    datacollect: "true",
+                    sentdata: "false"
+                });
+            }
+        } catch (e) {
+            console.info("Error with IVA-Wakeup");
+            console.error(e);
+        }
+    }
+};