From 40487089c7dff4dbc727ed5f6b1dc8977342dcd6 Mon Sep 17 00:00:00 2001
From: "Peter.Morton" <peter.morton@verint.com>
Date: Fri, 25 Apr 2025 15:25:24 -0500
Subject: [PATCH] Adding basic_messenger for PoCs with other Speech Services

---
 Integrations/Proxy Scripts/basic_messenger.js | 119 ++++++++++++++++++
 1 file changed, 119 insertions(+)
 create mode 100644 Integrations/Proxy Scripts/basic_messenger.js

diff --git a/Integrations/Proxy Scripts/basic_messenger.js b/Integrations/Proxy Scripts/basic_messenger.js
new file mode 100644
index 0000000..d116548
--- /dev/null
+++ b/Integrations/Proxy Scripts/basic_messenger.js	
@@ -0,0 +1,119 @@
+console.log(">>> basic_messenger >>>");
+console.log({ query: req.query, body: req.body });
+console.log(">>> basic_messenger >>>");
+let sessionId = req.body.previous_response_id || `resp_${uuidv4()}`;
+const input = req.body.input;
+const modelName =
+  req.body.model || settings_667ef98d3ee8930a5debcbdb.nlu.modelName;
+const metadata = {
+  ...req.body.metadata,
+  userId: req.body.sentBy?.userId,
+};
+const postBack = req.body.postBack;
+const configuration = req.body.event?.configuration;
+
+(async () => {
+  try {
+    const smStr = `session-map-${sessionId}`;
+    const sessionMap = await redis.hGetAll(smStr);
+    console.log({ smStr: smStr, sessionMap: sessionMap });
+
+    const recognizedData = await axios
+      .post(
+        `${settings_667ef98d3ee8930a5debcbdb.nlu.apiBaseURL}Model/run/${req.params.workspaceId}/${req.params.branch}/${modelName}`,
+        {
+          input: input,
+          conversationId: sessionMap.conversationId,
+          settings: settings_667ef98d3ee8930a5debcbdb.nlu.settings,
+          metadata: metadata,
+          postBack: postBack,
+          configuration: configuration,
+        }
+      )
+      .then((response) => {
+        return response.data;
+      })
+      .catch((error) => {
+        let errorPayload = {
+          id: `resp_${uuidv4()}`,
+          object: "response",
+          status: "failed",
+          model: modelName,
+          created_at: Math.floor(Date.now() / 1000),
+          error: {
+            name: error.name,
+            message: error.message,
+          },
+        };
+        return errorPayload;
+      });
+
+    console.log({
+      rdCi: recognizedData.conversationId,
+      sessionMap: sessionMap,
+    });
+
+    if (recognizedData.conversationId) {
+      await redis.hSet(smStr, "conversationId", recognizedData.conversationId);
+      await redis.expire(smStr, 3600);
+      if (sessionMap.conversationId) {
+      } else {
+        db.analytics.addConversation({
+          id: recognizedData.conversationId,
+        });
+      }
+    }
+
+    // NOTE: Additonal logic could be used to provide answer from alternative sources
+    // recognizedData.answers = API_RESPONSE || ['Example'];
+    if (recognizedData.tag === "ERROR") {
+    } else if (
+      recognizedData.classificationResults.length === 0 &&
+      recognizedData.answers.length === 0
+    ) {
+      recognizedData.answers = [
+        settings_667ef98d3ee8930a5debcbdb.responses.unrecognized,
+      ];
+    } else if (recognizedData.answers.length === 0) {
+      recognizedData.answers = [
+        settings_667ef98d3ee8930a5debcbdb.responses.unanswered,
+      ];
+    }
+    recognizedData._id = (
+      await db.analytics.addTransaction(recognizedData)
+    ).insertedId;
+
+    // Concatenate the array of strings into a single string
+    const text = recognizedData.answers.join(" ");
+
+    const response = {
+      id: sessionId,
+      object: "response",
+      created_at: Math.floor(Date.now() / 1000),
+      status: "completed",
+      model: modelName,
+      output: [
+        {
+          type: "message",
+          id: `msg_${uuidv4()}`,
+          role: "assistant",
+          content: [
+            {
+              type: "output_text",
+              text: text,
+              annotations: [],
+            },
+          ],
+        },
+      ],
+    };
+
+    res.send(response);
+  } catch (error) {
+    console.log(error.message);
+    res.send({
+      answers: ["Something went wrong. Please try again."],
+      outputs: {},
+    });
+  }
+})();