{
    "nlu": {
        "apiBaseURL": "http://ivas-router.prd1",
        "modelName": "MVP",
        "settings": {
            "intentConfidenceThreshold": 0.4
        }
    },
    "suffix": "6647ad7b84df93835bbb4346",
    "waitHoldTimeout": "8s",
    "waitHoldQueueStatus": "20",
    "responses": {
        "welcome": "Hello, I'm a virtual assistant. How can I help you?",
        "unrecognized": "I did not understand what you said. Can you please say it again?",
        "unanswered": "I understand what you said, but I have not been taught how to answer your question... yet.",
        "noinput": "If you said something, I did not hear it. Can you please repeat that?",
        "speechtimeout": "We may be having noise issues with our call, Can you repeat that?",
        "transferCall": "Forwarding to a live operator",
        "pleaseContinueToHold": "Please continue to wait for the next available representative.",
        "safetynet": "There was a problem processing your request. How else can I help?"
    },
    "ivr": {
        "hostname": "https://router.ivastudio.verint.live",
        "applicationName": "SC Distr"
    },
    "transfer": {
        "destination": ""
    },
    "integrations": {
        "CAInterface": {
            "enabled": false,
            "suffix": ""
        }
    }
}