name: Text (markdown)
method: POST
url: $BASE_URL/v1/cloud-event
body:
  content: |-
    {
        "customerId": "$CUSTOMER_ID",
        "source": "//iva/us-east-prd/int/demo/markdown",
        "id": "2025051416334592900000000000000001",
        "type": "verint.ui_messages.text.v1",
        "time": "2025-05-14T16:33:45.929Z",
        "upn": "$UPN",
        "userUUID": "$USER_UUID",
        "data": {
            "version": "1.0.0",
            "format": "markdown",
            "persona_icon": {
              "id": "Verint-Bot-Head",
              "color": "#007ACC"
            },
            "title_icon": {
              "id": "message-status-info",
              "color": "#FF5722"
            },
            "title": "Welcome to Customer Support",
            "body": "Hello! I'm here to help you with your inquiry. Please let me know how I can assist you today.\n\n**Available Services:**\n | Month | Savings |\n| -------- | ------- |\n| January | $250 |\n| February | $80 |\n| March | $420 |\n",
            "footer": "Need immediate assistance? Call us at 1-800-SUPPORT",
            "links_title": "Helpful Resources",
            "links": [
                {
                    "text": "Visit our FAQ",
                    "url": "https://support.example.com/faq"
                }
            ]
        }
    }
  content_type: application/json
auth:
  type: bearer_token
  bearer_token:
    token: $access_token
headers:
- name: content-type
  value: application/json
scripts:
  setup: cloud-events.py
  on_request: cloud-events.py