# IVA Studio Workspace

Place to put random files and examples used in IVA Workspaces

## Channel Automation

### Interaction Notification API

Interaction Notification API is used to push Call Pops into Channel Automation.

#### Prerequisits

1. Install and configure the *Channel Automation Interface* Package from Resource Center -> Hub.
2. Download then Import [INAPI Package](./Exports/IVA-Solution-Consultants_Peter's-Workspace_INAPI_e8063074-0129-41df-9a40-2f5386b0b3d5.json)

#### Source Code

[INAPI](./Integrations/Global%20Variables/INAPI.js) Global Variable Function

#### Example Usage

Conversation Flow Code Block that calls the API with some data and user name 'ccmary'

```javascript
(async () => {
    const ani = recognizedObject.metadata.ani;
    const dnis = recognizedObject.metadata.dnis;
    const firstName = conversationData.customer?.firstName ?? "FirstName";
    const lastName = conversationData.customer?.lastName ?? "LastName";
    const studentId = conversationData.customer?.studentId ?? "StudentId";
    const dob = conversationData.customer?.dob ?? "1/1/1970";
    INAPI().post(`${ani}`, `${dnis}`, "ccmary", {
        "@type": "ved:TelephonyCallDataED",
        "ved:firstName": `${firstName}`,
        "ved:lastName": `${lastName}`,
        "ved:studentId": `${studentId}`,
        "ved:dob": `${dob}`,
    });
})()
    .catch((error) => {
        console.log(error.message);
        recognizedObject.answers.push("");
        recognizedObject.errorInfo = {
            ...recognizedObject.errorInfo,
            label: {
                data: error.toJSON ? error.toJSON() : {},
                message: error.message,
            },
        };
    })
    .finally(() => {
        next();
    });
```