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Added sorting of messages

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This commit is contained in:
Peter Morton 2025-06-06 14:03:46 -05:00
parent 6efd73a601
commit 0b10862320
1 changed files with 10 additions and 1 deletions
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11
CA_ContextService/snippets/postContactHistory.js
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@ -8,9 +8,18 @@
let startTime = new Date(); let startTime = new Date();
if (history.messages.length > 0) { if (history.messages.length > 0) {
notes = history.messages notes = history.messages
.map((message) => `[${message.dateSent}] ${message.direction} : ${message.text}`) .map(
(message) =>
`[${message.dateSent}] ${message.direction} : ${message.text}`
)
.filter((text) => text.trim() !== ""); .filter((text) => text.trim() !== "");
startTime = new Date(history.messages[0]?.dateSent || startTime); startTime = new Date(history.messages[0]?.dateSent || startTime);
// reverse notes so that older messages are at the top
notes.reverse();
notes.forEach((note, index) => {
console.log(`Note ${index + 1}: ${note}`);
});
} }
const endTime = new Date(); const endTime = new Date();
const url = `https://ivastudio.verint.live/organizations/${recognizedObject.classificationResults.organizationId}/workspaces/${conversationData.workspaceId}/conversation/${conversationData.id}`; const url = `https://ivastudio.verint.live/organizations/${recognizedObject.classificationResults.organizationId}/workspaces/${conversationData.workspaceId}/conversation/${conversationData.id}`;