Adding copilot IVA requests to posting

copilot/posting/README.md

@@ -0,0 +1,17 @@
+# Copilot Event Requests
+
+## Usage
+
+The requests use the [Posting](https://posting.sh/) TUI to run requests.
+Open using the following command:
+
+```bash
+posting --collection copilotux --env int.env
+```
+
+You should run the **Authentication** request to obtain an API access_token
+before using the other requests.
+
+## Environment
+
+copy and update (/example.env) with client_id and client_secret details.

copilot/posting/copilotux/IVA/authentication.posting.yaml

@@ -0,0 +1,19 @@
+name: Authentication
+method: POST
+url: $TOKEN_URL
+body:
+  form_data:
+  - name: grant_type
+    value: client_credentials
+  - name: audience
+    value: api://vcp/wa-cloudevent
+  - name: client_id
+    value: $CLIENT_ID_V2
+  - name: client_secret
+    value: $CLIENT_SECRET_V2
+  content_type: application/x-www-form-urlencoded
+headers:
+- name: content-type
+  value: application/x-www-form-urlencoded
+scripts:
+  on_response: authorization.py

copilot/posting/copilotux/IVA/smart-transfer.posting.yaml

@@ -25,10 +25,13 @@ body:
         }
     }
   content_type: application/json
+auth:
+  type: bearer_token
+  bearer_token:
+    token: $access_token
 headers:
-- name: Authorization
-  value: Bearer $auth_token
 - name: content-type
   value: application/json
 scripts:
   setup: cloud-events.py
+  on_request: cloud-events.py

copilot/posting/copilotux/IVA/text-markdown.posting.yaml

@@ -0,0 +1,47 @@
+name: Text (markdown)
+method: POST
+url: $BASE_URL/v1/cloud-event
+body:
+  content: |-
+    {
+        "customerId": "$CUSTOMER_ID",
+        "source": "//iva/us-east-prd/int/demo/markdown",
+        "id": "2025051416334592900000000000000001",
+        "type": "verint.ui_messages.text.v1",
+        "time": "2025-05-14T16:33:45.929Z",
+        "upn": "$UPN",
+        "userUUID": "$USER_UUID",
+        "data": {
+            "version": "1.0.0",
+            "format": "markdown",
+            "persona_icon": {
+              "id": "Verint-Bot-Head",
+              "color": "#007ACC"
+            },
+            "title_icon": {
+              "id": "message-status-info",
+              "color": "#FF5722"
+            },
+            "title": "Welcome to Customer Support",
+            "body": "Hello! I'm here to help you with your inquiry. Please let me know how I can assist you today.\n\n**Available Services:**\n | Month | Savings |\n| -------- | ------- |\n| January | $250 |\n| February | $80 |\n| March | $420 |\n",
+            "footer": "Need immediate assistance? Call us at 1-800-SUPPORT",
+            "links_title": "Helpful Resources",
+            "links": [
+                {
+                    "text": "Visit our FAQ",
+                    "url": "https://support.example.com/faq"
+                }
+            ]
+        }
+    }
+  content_type: application/json
+auth:
+  type: bearer_token
+  bearer_token:
+    token: $access_token
+headers:
+- name: content-type
+  value: application/json
+scripts:
+  setup: cloud-events.py
+  on_request: cloud-events.py

copilot/posting/copilotux/IVA/text-plain.posting.yaml

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+name: Text (plain)
+method: POST
+url: $BASE_URL/v1/cloud-event
+body:
+  content: |-
+    {
+        "customerId": "$CUSTOMER_ID",
+        "source": "//iva/us-east-prd/int/demo/plain",
+        "id": "2025051416334592900000000000000001",
+        "type": "verint.ui_messages.text.v1",
+        "time": "2025-05-14T16:33:45.929Z",
+        "upn": "$UPN",
+        "userUUID": "$USER_UUID",
+       "data": {
+            "version": "1.0.0",
+            "format": "plain",
+            "persona_icon": {
+              "id": "CoPilot",
+              "color": "#763623"
+            },
+            "title_icon": {
+              "id": "message-status-info",
+              "color": "#763623"
+            },
+            "title": "Welcome to Customer Support",
+            "body": "Hello! I'm here to help you with your inquiry. Please let me know how I can assist you today.\n\n**Available Services:**\n- Account Information\n- Technical Support\n- Billing Questions",
+            "footer": "Need immediate assistance? Call us at 1-800-SUPPORT",
+            "links_title": "Helpful Resources",
+            "links": [
+                {
+                    "text": "Visit our FAQ",
+                    "url": "https://support.example.com/faq"
+                },
+                {
+                    "text": "Contact Support",
+                    "url": "https://support.example.com/contact"
+                },
+                {
+                    "text": "User Guide",
+                    "url": "https://docs.example.com/user-guide"
+                }
+            ],
+            "actions_menu": [
+                "send",
+                "copy",
+                "edit",
+                "email"
+            ]
+        }
+    }
+  content_type: application/json
+auth:
+  type: bearer_token
+  bearer_token:
+    token: $access_token
+headers:
+- name: content-type
+  value: application/json
+scripts:
+  setup: cloud-events.py
+  on_request: cloud-events.py

copilot/posting/copilotux/authorization.py

@@ -0,0 +1,15 @@
+from posting import Posting
+import httpx
+
+
+def on_response(response: httpx.Response, posting: Posting) -> None:
+    # Raise an exception if the request failed
+    response.raise_for_status()
+    # Set a variable to be used in later requests.
+    # You can write '$auth_token' in the UI and it will be substituted with
+    # the value of the $auth_token variable.
+    
+    access_token = response.json().get("access_token")
+    print ("Successfully obtained access_token")
+
+    posting.set_variable("access_token", access_token)

copilot/posting/copilotux/cloud-events.py

@@ -1,49 +1,10 @@
 from posting import Auth, Header, RequestModel, Posting
 import httpx
-
-def get_oauth2_token(client_id, client_secret, token_url, audience):
-    """
-    Request an OAuth2 access token using the Client Credentials Grant flow.
-
-    Args:
-        client_id (str): The client ID provided by the OAuth2 provider.
-        client_secret (str): The client secret provided by the OAuth2 provider.
-        token_url (str): The URL to request the access token.
-
-    Returns:
-        str: The access token if the request is successful.
-    """
-    # Prepare the data for the token request
-    data = {
-        "grant_type": "client_credentials",  # Grant type for Client Credentials flow
-        "client_id": client_id,
-        "client_secret": client_secret,
-        "audience": audience
-    }
-
-    try:
-        # Make the POST request to the token endpoint
-        response = httpx.post(token_url, data=data)
-
-        # Raise an exception if the request failed
-        response.raise_for_status()
-
-        # Parse the JSON response
-        token_data = response.json()
-
-        print ("Successfully obtained access_token")
-
-        # Return the access token
-        return token_data.get("access_token")
-    except httpx.RequestError as e:
-        print(f"An error occurred while requesting the token: {e}")
-    except httpx.HTTPStatusError as e:
-        print(f"HTTP error occurred: {e.response.status_code} - {e.response.text}")
-    except KeyError:
-        print("The response did not contain an access token.")
-    return None
+import pprint
 
 def setup(posting: Posting) -> None:
-    if not posting.get_variable("auth_token"):
-        token = get_oauth2_token(posting.variables["CLIENT_ID_V2"], posting.variables["CLIENT_SECRET_V2"],posting.variables["TOKEN_URL"],posting.variables["AUDIENCE"],)
-        posting.set_variable("auth_token", token)
+    print("setup")
+
+def on_request(request: RequestModel, posting: Posting) -> None:
+    print("on_request")
+    pprint.pp(request.dict())

copilot/posting/example.env

@@ -0,0 +1,8 @@
+BASE_URL=
+CLIENT_ID_V2=
+CLIENT_SECRET_V2=
+TOKEN_URL=
+AUDIENCE=
+CUSTOMER_ID=
+UPN=
+USER_UUID=