Adding copilot IVA requests to posting

copilot/posting/copilotux/IVA/authentication.posting.yaml

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+name: Authentication
+method: POST
+url: $TOKEN_URL
+body:
+  form_data:
+  - name: grant_type
+    value: client_credentials
+  - name: audience
+    value: api://vcp/wa-cloudevent
+  - name: client_id
+    value: $CLIENT_ID_V2
+  - name: client_secret
+    value: $CLIENT_SECRET_V2
+  content_type: application/x-www-form-urlencoded
+headers:
+- name: content-type
+  value: application/x-www-form-urlencoded
+scripts:
+  on_response: authorization.py

copilot/posting/copilotux/IVA/smart-transfer.posting.yaml

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+name: Smart Transfer
+method: POST
+url: $BASE_URL/v1/cloud-event
+body:
+  content: |-
+    {
+        "customerId": "$CUSTOMER_ID",
+        "source": "//iva/us-east-prd/transfer",
+        "id": "2025051416334592900000000000000001",
+        "type": "iva.transfer.data.v1",
+        "time": "2025-05-14T16:33:45.929Z",
+        "upn": "$UPN",
+        "userUUID": "$USER_UUID",
+        "data": {
+            "conversationId": "2025051416334592900000000000000001",
+            "customData": {
+                "firstName": "John",
+                "lastName": "Smith",
+                "phoneNumber": "9887655432",
+                "accountID": "1234",
+                "summary": "summary test",
+                "lastContactDate": "09/09/2020",
+                "purpose": "Testing Purpose"
+            }
+        }
+    }
+  content_type: application/json
+auth:
+  type: bearer_token
+  bearer_token:
+    token: $access_token
+headers:
+- name: content-type
+  value: application/json
+scripts:
+  setup: cloud-events.py
+  on_request: cloud-events.py

copilot/posting/copilotux/IVA/text-markdown.posting.yaml

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+name: Text (markdown)
+method: POST
+url: $BASE_URL/v1/cloud-event
+body:
+  content: |-
+    {
+        "customerId": "$CUSTOMER_ID",
+        "source": "//iva/us-east-prd/int/demo/markdown",
+        "id": "2025051416334592900000000000000001",
+        "type": "verint.ui_messages.text.v1",
+        "time": "2025-05-14T16:33:45.929Z",
+        "upn": "$UPN",
+        "userUUID": "$USER_UUID",
+        "data": {
+            "version": "1.0.0",
+            "format": "markdown",
+            "persona_icon": {
+              "id": "Verint-Bot-Head",
+              "color": "#007ACC"
+            },
+            "title_icon": {
+              "id": "message-status-info",
+              "color": "#FF5722"
+            },
+            "title": "Welcome to Customer Support",
+            "body": "Hello! I'm here to help you with your inquiry. Please let me know how I can assist you today.\n\n**Available Services:**\n | Month | Savings |\n| -------- | ------- |\n| January | $250 |\n| February | $80 |\n| March | $420 |\n",
+            "footer": "Need immediate assistance? Call us at 1-800-SUPPORT",
+            "links_title": "Helpful Resources",
+            "links": [
+                {
+                    "text": "Visit our FAQ",
+                    "url": "https://support.example.com/faq"
+                }
+            ]
+        }
+    }
+  content_type: application/json
+auth:
+  type: bearer_token
+  bearer_token:
+    token: $access_token
+headers:
+- name: content-type
+  value: application/json
+scripts:
+  setup: cloud-events.py
+  on_request: cloud-events.py

copilot/posting/copilotux/IVA/text-plain.posting.yaml

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+name: Text (plain)
+method: POST
+url: $BASE_URL/v1/cloud-event
+body:
+  content: |-
+    {
+        "customerId": "$CUSTOMER_ID",
+        "source": "//iva/us-east-prd/int/demo/plain",
+        "id": "2025051416334592900000000000000001",
+        "type": "verint.ui_messages.text.v1",
+        "time": "2025-05-14T16:33:45.929Z",
+        "upn": "$UPN",
+        "userUUID": "$USER_UUID",
+       "data": {
+            "version": "1.0.0",
+            "format": "plain",
+            "persona_icon": {
+              "id": "CoPilot",
+              "color": "#763623"
+            },
+            "title_icon": {
+              "id": "message-status-info",
+              "color": "#763623"
+            },
+            "title": "Welcome to Customer Support",
+            "body": "Hello! I'm here to help you with your inquiry. Please let me know how I can assist you today.\n\n**Available Services:**\n- Account Information\n- Technical Support\n- Billing Questions",
+            "footer": "Need immediate assistance? Call us at 1-800-SUPPORT",
+            "links_title": "Helpful Resources",
+            "links": [
+                {
+                    "text": "Visit our FAQ",
+                    "url": "https://support.example.com/faq"
+                },
+                {
+                    "text": "Contact Support",
+                    "url": "https://support.example.com/contact"
+                },
+                {
+                    "text": "User Guide",
+                    "url": "https://docs.example.com/user-guide"
+                }
+            ],
+            "actions_menu": [
+                "send",
+                "copy",
+                "edit",
+                "email"
+            ]
+        }
+    }
+  content_type: application/json
+auth:
+  type: bearer_token
+  bearer_token:
+    token: $access_token
+headers:
+- name: content-type
+  value: application/json
+scripts:
+  setup: cloud-events.py
+  on_request: cloud-events.py