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Update README.md

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Peter Morton 2025-05-19 13:51:23 -05:00
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@ -11,7 +11,9 @@ Interaction Notification API is used to push Call Pops into Channel Automation.
#### Prerequisits
1. Install and configure the _Channel Automation Interface_ Package from Resource Center -> Hub.
2. Download then Import [INAPI Package](./Exports/IVA-Solution-Consultants_Peter's-Workspace_INAPI_e8063074-0129-41df-9a40-2f5386b0b3d5.json)
2. Download then Import into you IVA Workspace [INAPI Package](./Exports/IVA-Solution-Consultants_Peter's-Workspace_INAPI_e8063074-0129-41df-9a40-2f5386b0b3d5.json)
3. Follow instructions for [Configuring Telephony Call Data Fields](https://em-docs.verint.com/15_3/em-channels/Content/Telephony/Configuring_Telephony_Call_Data_Fields.htm) in Channel Automation
4. Follow instructions for [Configure Call Information Views](https://em-docs.verint.com/15_3/em-channels/Content/Configuring_the_Transfer_Bot__Voice_.htm)
#### Source Code